Policies

Materials & Editions

  • Materials & Printing

    Printed on fine art paper. Matte finish, 200 gsm (80 lb), smooth and glare-free. FSC-certified paper and produced with archival pigment inks.
    Prints are sold unframed and include a white border suitable for framing.
    Each print originates from an original hand-painted work by the artist. The original piece is not available for sale.

Shipping

  • Production & Shipping

    Prints are produced on demand and fulfilled through professional fine art production partners with facilities worldwide.

    Estimated delivery time is 3–10 business days, including production and shipping. Tracking details are provided once the order has shipped. Shipping costs and estimated delivery times are calculated at checkout.

    Prices are displayed in USD. Exchange rates are applied by your payment provider when applicable.

    Orders are produced and fulfilled regionally whenever possible. International shipments may be subject to customs duties or import taxes, which are the responsibility of the buyer.

  • Order Policies

    Orders are shipped using trusted regional carriers depending on destination. Delivery to P.O. boxes cannot be guaranteed.

    Prints are produced individually upon purchase; therefore, orders cannot be modified or canceled once submitted. Please review all details carefully before checkout.

Returns

  • Returns & Replacements

    Prints are produced on demand and are not eligible for returns or exchanges once production has begun.

    If a print arrives damaged or with a production defect, please contact artofjoastudio@gmail.com within 30 days of delivery and include photographs of the issue. Once verified, a replacement will be arranged at no additional cost.

    If a package is confirmed lost in transit, a replacement will be arranged once the issue has been verified.

    Orders shipped to incorrect or incomplete addresses cannot be reshipped free of charge. Additional shipping or handling costs may apply.

    Minor color variations may occur due to screen differences and the printing process and are not considered defects.

  • Sustainability

    Prints are produced on demand to minimize waste and unnecessary production. Packaging and fulfillment are handled responsibly, with regional production whenever possible to reduce transport impact.

  • Copyright & Licensing

    All artwork remains the intellectual property of the artist. The purchase of a print grants a personal license for display only. Reproduction, commercial use, distribution, or modification is not permitted without prior written consent.

    For licensing or editorial inquiries: artofjoastudio@gmail.com

  • Privacy & Data

    This website uses cookies for security and analytics purposes. Personal data is used solely to process and deliver orders through secure, encrypted systems.

    Payments are processed by trusted third-party providers (such as Stripe or PayPal) under their respective privacy policies. No personal data is sold or shared for marketing purposes.

  • Product Safety & Compliance

    Prints are produced and fulfilled by a professional print-on-demand partner in compliance with applicable EU and UK product safety regulations, including the GPSR.

    EU Responsible Person (Open Editions)
    Gelato Estonia OÜ
    Rotermanni 6 – 2nd floor, 10111 Tallinn, Estonia
    support@gelato.com

Disclaimer

  • Images

    Preview images are for reference only. Minor variations in color and scale may occur due to screen settings and the fine art printing process.